Our 3-Year Premium
LAZER RUNNER Laser Tag System Protection Warranty
The people who work with our company to conceptualize, design, manufacture and bring to reality our laser tag system have been stellar in their performance!
And it was this confidence in our product that inspired us to offer the very best and most comprehensive warranty in the business.
Not only do we stand by the fact that our manufacturing techniques are the finest in the industry…
Not only have we proven year after year that our reliability and durability are superior to anything else in the marketplace…
We also offer you our 3 Year Premium Protection Warranty!
We do it because we know that the electronics we build are good. Very good!
We know that our product is more durable and reliable than any other laser tag equipment on the market. We have proven that to be true. More and more of our sales every year are to customers of competitive laser tag systems. They trade in their equipment because…
- They're tired of the problems with the downtime and maintenance costs.
- They're tired of having their equipment in constant disrepair.
- They're tired of being left floundering by lack of manufacturer support.
We offer a great warranty, and we provide terrific support. We stick with you every step of the way. Our equipment is tough – very tough.
It takes a beating and keeps on ticking.
The last thing that you want to think about when you are operating a family entertainment center is fixing your equipment.
Particularly electronic equipment.
That's why we go the extra mile to be sure that everything works as well as we can get it to work before sending it out the door.
At LAZER RUNNER we do what we say – namely, we provide a product that is durable, reliable and affordable. Reliable electronics provide your players with a higher level of enjoyment and allows your operator to concentrate more on promoting sales than "putting out fires" all day and giving refunds. Our electronics are built to the same standards and specifications as demanding industrial and military applications!
Does our system require some maintenance?
Of course, it does. But relatively little when compared to every other system. In the rare event of a problem, we can instantly help you in many ways…
Extensive Warranty and Service Staff
Our fully staffed warranty and service department have over 50 years experience in the electronics industry. Our trained and certified electronic technicians know what customer service is all about and strive to be the best.
24-Hour Service Hotline Laser Tag – Technician
We provide our customers with a 24-hour service hotline. We understand that the amusement industry does not operate during the traditional 9 to 5 workday. LAZER RUNNER owners can contact a technician at any time during the day or night – 24 hours a day! Our service department is always ready to respond now – RIGHT NOW!
We can provide you with free loaner equipment for any critical component of the system. In the rare event that your system requires emergency servicing, our service department is right there, right now! We help you to keep operating and to obtain maximum profits!
Easy Service Kit
Provided with every one of our systems is a service kit, complete with replacement parts for most minor repairs. LAZER RUNNER′S modular design makes servicing our equipment a "snap".
You have decided to buy a LAZER RUNNER laser tag system. There is something you should realize – you have not only just purchased the best laser tag system in the industry, but you also get the best service, technical support, marketing support and after purchase customer satisfaction as well!
At LAZER RUNNER, we have formed an entire department with one purpose only customer satisfaction! We are genuinely concerned with our customer after the purchase is made, and the deal is done! We recognize a 24-hour service department and marketing support is not enough.
As an operator, you may have general questions or concerns about your site or just want some advice. Right from day one, our department will maintain contact with you to ensure your TOTAL SATISFACTION! Shipping concerns, set up concerns or alterations, quality control and operation advice… we’ll stick with you every step of the way! It is just another benefit LAZER RUNNER delivers. One call, and our customer service department is there for you immediately!
The success of your site is everything. It means your well being as well as ours. We are not the fastest growing company in the industry by accident! The number of customers operating LAZER RUNNER sites around the world is climbing rapidly! LAZER RUNNER is committed to leading the way in every aspect of the laser tag industry. You demand profitability, durability and total customer satisfaction, all at a reasonable price. LAZER RUNNER is your answer!